Privacy Policy

1. Information We Collect

Vertiv collects information that you provide directly to us when you:

• Submit an inquiry or request a quote through our contact forms
• Subscribe to our newsletters or technical updates
• Download white papers or product documentation
• Correspond with us via email, phone, or other channels

This information may include your name, business email address, company name, phone number, job title, and any details you provide about your infrastructure requirements.

2. Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We collect this information using cookies and similar tracking technologies.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and fulfill your requests for product information or quotes
• Send you technical updates, product announcements, and marketing communications (with your consent)
• Improve our website, products, and services
• Analyze usage patterns and optimize our Site's performance
• Comply with legal obligations and enforce our Terms of Service

4. Information Sharing

Vertiv does not sell your personal information. We may share your information with:

• Authorized distributors and sales representatives in your region to fulfill your inquiries
• Service providers who assist us in operating our Site and conducting business
• Legal authorities when required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Business inquiry data is typically retained for 3 years after last contact.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Withdraw consent at any time (where processing is based on consent)

8. Cookies

Our Site uses cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling certain cookies may limit functionality on our Site.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.

10. Contact Us

For privacy-related inquiries or to exercise your rights, please contact:

Vertiv - Data Privacy Office
1400 Innovation Drive
Columbus, OH 43215
Email: [email protected]